:root{--primary: #4f46e5;--border: #e2e8f0;--muted: #64748b;--bg: #f8fafc}*{box-sizing:border-box}body{margin:0;font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica,Arial,sans-serif;background:var(--bg);color:#0f172a}a{color:var(--primary)}.topbar{background:#fff;border-bottom:1px solid var(--border);padding:0 24px;display:flex;align-items:center;gap:24px;height:60px}.brand{font-weight:700;font-size:16px}.nav{display:flex;gap:16px;flex:1}.nav a{text-decoration:none;color:var(--muted);font-size:14px;padding:6px 2px;border-bottom:2px solid transparent}.nav a.active{color:var(--primary);border-bottom-color:var(--primary)}.container{max-width:1040px;margin:0 auto;padding:28px 24px}h1{font-size:22px;margin:0 0 4px}.subtitle{color:var(--muted);font-size:14px;margin:0 0 20px}.card{background:#fff;border:1px solid var(--border);border-radius:12px;overflow:hidden}table{width:100%;border-collapse:collapse;font-size:14px}th,td{text-align:left;padding:12px 16px;border-bottom:1px solid var(--border)}th{background:#f8fafc;color:var(--muted);font-weight:600;font-size:12px;text-transform:uppercase;letter-spacing:.04em}tbody tr:last-child td{border-bottom:none}tbody tr:hover{background:#f8fafc}button,select,input{font:inherit}.btn{background:var(--primary);color:#fff;border:none;border-radius:8px;padding:9px 16px;cursor:pointer;font-size:14px}.btn:disabled{opacity:.6;cursor:default}.btn-ghost{background:#fff;border:1px solid var(--border);color:#0f172a;border-radius:8px;padding:6px 12px;cursor:pointer;font-size:13px}select,input[type=text],input[type=password]{border:1px solid #cbd5e1;border-radius:8px;padding:9px 12px;font-size:14px;outline:none;background:#fff}select:focus,input:focus{border-color:var(--primary)}.toolbar{display:flex;gap:12px;align-items:center;margin-bottom:16px}.login-wrap{min-height:100vh;display:flex;align-items:center;justify-content:center}.login-card{background:#fff;border:1px solid var(--border);border-radius:14px;padding:28px;width:360px;max-width:calc(100vw - 32px)}.login-card h1{margin-bottom:18px}.field{margin-bottom:14px;display:flex;flex-direction:column;gap:6px}.field label{font-size:13px;color:var(--muted)}.field input{width:100%}.error{background:#fef2f2;border:1px solid #fecaca;color:#b91c1c;border-radius:8px;padding:10px 12px;font-size:13px;margin-bottom:14px}.empty{padding:32px;text-align:center;color:var(--muted);font-size:14px}.detail-grid{display:grid;grid-template-columns:140px 1fr;gap:10px 16px;padding:20px;font-size:14px}.detail-grid dt{color:var(--muted)}.detail-grid dd{margin:0}.transcript{padding:20px;display:flex;flex-direction:column;gap:10px;background:var(--bg);border-top:1px solid var(--border)}.bubble{max-width:70%;padding:9px 13px;border-radius:12px;font-size:14px;line-height:1.45}.bubble.bot{align-self:flex-start;background:#fff;border:1px solid var(--border)}.bubble.visitor{align-self:flex-end;background:var(--primary);color:#fff}.snippet{background:#0f172a;color:#e2e8f0;border-radius:8px;padding:12px;font-family:ui-monospace,SFMono-Regular,Menlo,Consolas,monospace;font-size:12px;word-break:break-all;white-space:pre-wrap;margin-top:8px}.tenant-row{padding:18px 20px;border-bottom:1px solid var(--border)}.tenant-row:last-child{border-bottom:none}.tenant-head{display:flex;align-items:center;gap:10px}.swatch{display:inline-block;vertical-align:middle;margin-right:7px;width:14px;height:14px;border-radius:4px;border:1px solid rgba(0,0,0,.1)}.mono{font-family:ui-monospace,SFMono-Regular,Menlo,Consolas,monospace;font-size:12px;color:var(--muted)}.back-link{display:inline-block;margin-bottom:14px;font-size:14px;text-decoration:none}.role-chip{display:inline-block;margin-left:8px;padding:2px 8px;border-radius:999px;background:#eef2ff;color:var(--primary);font-size:11px;font-weight:600;letter-spacing:.02em;text-transform:uppercase;vertical-align:middle}.who{font-size:13px;color:var(--muted)}.page-head{display:flex;align-items:flex-start;justify-content:space-between;gap:16px;flex-wrap:wrap}.page-head h1{margin-bottom:4px}.section-title{font-size:17px;margin:30px 0 4px}.card-pad{padding:20px;margin-bottom:18px}.narrow{max-width:460px}.form-grid{display:grid;grid-template-columns:repeat(auto-fit,minmax(220px,1fr));gap:14px 18px;margin-bottom:16px}.form-grid .span-2{grid-column:1 / -1}.success{background:#ecfdf5;border:1px solid #a7f3d0;color:#065f46;border-radius:8px;padding:12px 14px;font-size:13px;margin-bottom:16px}.success p{margin:8px 0}.hint{color:var(--muted);font-size:12px}.cred-grid{display:grid;grid-template-columns:120px 1fr;gap:6px 14px;margin:12px 0;font-size:13px}.cred-grid dt{color:var(--muted)}.cred-grid dd{margin:0}.linkish{background:none;border:none;color:var(--muted);font-size:13px;cursor:pointer;padding:10px 0 0;text-decoration:underline}.color-row{display:flex;gap:8px}.color-row input[type=color]{width:44px;padding:2px;border:1px solid #cbd5e1;border-radius:8px;background:#fff;height:38px}.color-row input[type=text]{flex:1;min-width:0}textarea{border:1px solid #cbd5e1;border-radius:8px;padding:9px 12px;font:inherit;font-size:14px;resize:vertical;outline:none}textarea:focus{border-color:var(--primary)}.truncate{max-width:180px;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.error ul{margin:8px 0 0;padding-left:18px}.error li{margin-bottom:4px}.steps{display:flex;flex-direction:column;gap:14px}.step-card{margin-bottom:0}.step-head{display:flex;align-items:center;gap:10px;margin-bottom:16px;padding-bottom:12px;border-bottom:1px solid var(--border)}.step-index{width:26px;height:26px;border-radius:50%;background:#eef2ff;color:var(--primary);font-size:12px;font-weight:700;display:flex;align-items:center;justify-content:center;flex-shrink:0}.step-key{flex:1;min-width:0;max-width:220px}.step-actions{display:flex;gap:6px;margin-left:auto}.btn-ghost.danger{color:#b91c1c;border-color:#fecaca}.options-block{border-top:1px solid var(--border);padding-top:14px}.options-head{font-size:12px;text-transform:uppercase;letter-spacing:.04em;color:var(--muted);margin-bottom:10px}.option-row{display:flex;gap:8px;margin-bottom:8px;align-items:center;flex-wrap:wrap}.option-row input[type=text],.option-row select{flex:1 1 160px;min-width:0}.steps-footer{display:flex;gap:10px;justify-content:space-between;margin:18px 0 40px}@media(max-width:640px){.topbar{height:auto;flex-wrap:wrap;padding:12px 16px;gap:10px 16px}.container{padding:20px 16px}.cred-grid{grid-template-columns:1fr}}